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Privacy Policy

1. Information We Collect

Personal Information: We collect information you provide directly to us, including:

  • Name and email address
  • Discord username (optional)
  • Payment information (processed securely by Stripe)
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our premium membership services
  • Process payments and manage subscriptions
  • Grant access to premium Discord channels
  • Send trading alerts and educational content
  • Respond to your questions and provide support
  • Improve our services and user experience

3. Discord Integration

Discord Role Assignment: When you provide your Discord username, we use Discord's API to:

  • Verify your membership in our Discord server
  • Assign premium roles for access to exclusive channels
  • Remove premium roles if your membership is cancelled

This integration is necessary to provide you with access to premium Discord channels as part of your membership.

4. Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information. Stripe handles all payment data in accordance with PCI DSS standards and their own privacy policy.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With Discord (for role assignment and server access)
  • With Stripe (for payment processing)
  • When required by law or to protect our rights
  • With your explicit consent

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your membership, we may retain certain information for legal or business purposes.

8. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Cancel your membership at any time
  • Request information about how your data is used

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content.

10. Third-Party Services

Our service integrates with Discord and Stripe. Please review their respective privacy policies:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@efinwise.com.

Last updated: 5/12/2026